Lighthouse 14 And Organizational Clients


Investing in people is the number one way to increase profits.

“A company’s highest asset is its employees. As a leader in the hospitality industry with decades of HR experience, it is my mission to strengthen and elevate individuals who directly impact hospitality brands’ overall success.” -Erika Medrado

Lighthouse 14 was founded by Erika Medrado, Managing Director and Board Certified Executive Coach, and is positioned in the global market to provide consulting and executive coaching services specializing in the Hospitality Industry. We have high-level credentials and several competitive advantages which set us apart.

Global Accessibility

As a modern company, we offer video conferencing technology for global accessibility and we serve international clients all over the world. We also provide our clients the flexibility of a hybrid model that offers executive coaching, consulting, and business strategy with continual, external support.

Ideal Organizational Clients

We collaborate directly with RVPs, General Managers, HR Directors and Division Heads to identify high-value individuals (executives or emerging leaders) in their organizations who could benefit from our portfolio of services. We're driven to help a hospitality brand reach new heights.

  • Hotels & Resorts
  • Fine Dining Restaurants
  • Airlines and Cruise Lines
  • Highly Ranked Hospitality Schools or Graduate Schools of Business

Client-Centered, Accelerated Approach

Lighthouse 14’s services are built upon customization and differentiation. We align each coaching session around the specific development needs and priorities of the organization and its individual clients. Our clients will gain the clarity, confidence, and tools to accomplish their desired goals at an accelerated pace. We help organizations identify what’s holding them back and we figure out an effective pathway to achieve higher levels of leadership and business impact.


We follow high ethical coaching standards and our methodology is a powerful blend of coaching and consulting tools:

  • Successful leadership competency models
  • Evidence-based coaching research and models (Harvard Institute of Coaching, International Coach Federation, etc)
  • Best practices from Co-Active Coaching (CTI), Hudson Institute of Coaching and Stakeholder-Centered Coaching (Marshall Goldsmith)
  • Cognitive Behavioral Psychology/Coaching tools and techniques
  • Neuro-Linguistic Programming (NLP) tools and techniques
  • Best practices from luxury hospitality organizations including Four Seasons Hotels & Resorts.
  • Behavioral-Based Model and Emotional Intelligence Model (EQ-I 2.0)

We offer two types of assessments with highly customized data to assist our clients in their leadership growth process.

Competitive Advantage

We possess a powerful combination of specific skillsets and expertise in Luxury Hospitality, Human Resources Management, Coaching & Leadership Development and Emotional Intelligence. The leading force behind Lighthouse 14, Erika Medrado, is a Board Certified Executive Coach and has 12+ years of luxury hospitality experience with Four Seasons Hotels & Resorts. For a complete list of our credentials and qualifications, click here.

Let's Get Started

Let us take the pulse of your team and your high-value employee assets. We’re eager to customize a proposal that meets your needs and to explore new opportunities within your organization.

Contact Erika Medrado to setup an introductory in-person or video conference meeting. We will connect with you within 24 hours.