“My mission is to help you play a bigger game in your career. Empowering and developing hospitality industry leadership globally is my business and my legacy.” - Erika Medrado
Erika Medrado launched Lighthouse 14 to empower individuals and organizations grow above and beyond their expectations. Since 2014, she has provided depth, creativity, and clarity to her clients with a strategic plan in hand. As the leading Human Resources expert and Executive Coach of Lighthouse 14, she delivers the foundation for personal and professional development with tangible results. She focuses on developing leaders that are technically strong and highly emotionally intelligent. A champion and connector of people, Erika recognizes potential and knows how to cultivate it.
For decades, Erika has been immersed in the ultra-luxury hospitality industry. She devoted twelve years of her life to Human Resources Management at Four Seasons Hotels & Resorts while training and rotating in multiple positions. As the former Assistant Director of HR at Four Seasons Hotel Houston, she guided hundreds of hotel employees and established leaders to success. Erika became a champion of navigating customer service, business execution, and highly-effective brand positioning, all with a flair for style. In order to deepen her hospitality expertise even further, Erika traveled the world and engaged with the industry’s finest leaders. By leveraging her global network, she continues to make a profound impact for her hospitality clients, and she brings a whole new meaning to going the extra mile.
Erika’s passion for developing leadership is also strongly reflected in her eight years of business consulting and coaching for Rice University in Houston, Texas. She served as Associate Director of Recruiting & Marketing at Rice University’s Jones Graduate School of Business and managed the global marketing strategy, recruiting, interviewing and selection of students admitted to the prestigious Rice University Education Entrepreneurship Program (REEP) MBA, Business Fellowship and Summer Institute. With a clear mission to strengthen leadership capacity, Erika served as Senior Talent Development Consultant for Rice University Education Entrepreneurship Program. She currently serves as a Leadership Coach for the Rice University Doerr Institute for New Leaders.
A dual citizen of Brazil and the U.S., Erika is fluent in English, Portuguese and Spanish. She earned a Bachelor of Communications from the University Catolica do Salvador, Brazil, and a Master of Science in Hospitality Management from the Conrad Hilton College of Hotel and Restaurant Management at University of Houston, Texas. Erika brings a unique perspective to her consulting and coaching work due to her global exposure and extensive years of experience working with clients and projects related to hospitality, human resources, leadership development, coaching, and higher education. Erika lives in Houston, The United States with her husband and two children.